SHIPPING / RETURNS / EXCHANGES

 

Shipping

All orders are processed within one week of receipt. Shipping of all domestic orders is a flat rate of 4,50€ and standard ship to Europe for a flat rate of 15€. The shipping & handling fee for Switzerland, the United States, Australia, Japan and China is 25€. If you would like international shipping to any other country please contact me at hello@steffibauer.com. 

 Returns

I will happily accept unwashed, unaltered and unworn merchandise for a full refund. If you live in Germany, the merchandise must be received by me within 10 business days from the date that the shipment was received. If you live outside of Germany, the merchandise must be received by me within 14 business days from the date that the shipment was received. All shipping costs are non-refundable. Should you receive a product that is damaged or defective please contact me within 5 days of receiving your order. Please leave me a note before shipping your return at hello@steffibauer.com.